Support Center

Why can't I get the latest manga releases?

Last Updated: Sep 19, 2017 06:53PM ICT
About
 
This article helps you to fix the issue of not getting the latest manga releases.

Note: This guide is applicable if you read from other manga sources aside our official Manga Rock source. If you encounter this problem while using Manga Rock source, please send a report to our Support Team (see at the end of this article)

A. How-to guide

B. Related articles

 

How-to Guide

Depending on your Manga Rock version, the steps involved are slightly different. Select your version below for detailed instructions:
 

Instructions for iOS

First, compare your "Latest" tab with the manga website

For example, if you can't receive manga updates from MangaReader, please do the following steps:

Step 1: In Manga Rock app, go to Discover tab.

Step 2: Tap on "Latest" section on top of the screen.



Step 3: Go to manga website, in this case, MangaReader: http://www.mangareader.net/



Step 4: Compare the manga list in "Latest" with the latest releases as shown on MangaReader website.

There will be 3 possible scenarios as following:
 

Scenario #1: If "Latest" manga list DOES match with the manga website

In this case, it is NOT a problem caused by Manga Rock app.

As Manga Rock do not host content, everything you read in Manga Rock is pulled directly from different manga sources. In this case, please wait until the manga websites upload new releases, then check again.
 

Scenario #2: If "Latest" manga list DOES NOT match with the manga website​
 
This could happen because Manga Rock app failed to sync with the manga source's database.

To sync again, please reset your manga catalog:

Step 1: Open Manga Rock app

Step 2:
Go to Account tab > Advanced Settings > Reset Catalog


 

Scenario #3: If you have reset your catalog, and still can't get the latest updates

Please contact our Support Team immediately. We can help you to sort this issue out.

Go to Account tab > Email Support





Instructions for Android Definitive & Play Store

First, compare your "Latest" tab with the manga website

For example, if you can't receive manga updates from MangaReader, please do the following steps:

Step 1: In Manga Rock app, go to Discover tab.

Step 2: Tap on "Latest" section on top of the screen.



Step 3: Go to manga website, in this case, MangaReader: http://www.mangareader.net/



Step 4: Compare the manga list in "Latest" with the latest releases as shown on MangaReader website.

There will be 3 possible scenarios as following:
 

Scenario #1: If "Latest" manga list DOES match with the manga website

In this case, it is NOT a problem caused by Manga Rock app.

As Manga Rock do not host content, everything you read in Manga Rock is pulled directly from different manga sources. In this case, please wait until the manga websites upload new releases, then check again.
 

Scenario #2: If "Latest" manga list DOES NOT match with the manga website​
 
This could happen because Manga Rock app failed to sync with the manga source's database.

To sync again, please reset your manga catalog:

Step 1: Open Manga Rock app

Step 2:
Go to side menu > Tap on Settings icon > Reset Catalog

 


Scenario #3: If you have reset your catalog, and still can't get the latest updates

Please contact our Support Team immediately. We can help you to sort this issue out.

Open side menu > Email Support


 

Related Articles 

Troubleshoot: If you cannot see some popular manga in Manga Rock

Troubleshoot: Reading manga issues (blank / black pages)

Report manga content issues

Send email to Support Team for other inquiries
support@notabasement.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete