Support Center

[Resolved] [iOS] App redirecting to App Store

Last Updated: Sep 18, 2017 02:26PM ICT

Description


We understand that some of you are having issue with the app sometimes redirects you to the App Store without you tapping on anything.


We believe that this issue may have been caused by sneaky ads that appear in our app. They are not allowed to do this, but some do it anyway.  


In the latest hot fix 4.0.4, we have added more preventive measure which should reduce the issue dramatically.
 


 

Solution

 

This issue has been fixed in the latest version 4.0.4 - please update your app now. 

We are sorry for the inconvenience caused. Thank you for supporting us! 


 



Additional Info

Status: Resolved

Affected Version: iOS: 4.0 - 4.0.3

 

First reported case: Aug 15, 2017

Resolved Date: Sep 05, 2017

 

support@notabasement.com
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