Why do I have problem with loading manga in external source?

Last Updated: Apr 03, 2018

About

The new version 3.2 (Android) & 4.2 (iOS) have overhauled some improvements to enhance content loading. This article will walk you through some key steps to resolve loading manga issue while using external source (MangaFox, MangaHere, etc).

Please note that Batoto source is no longer accessible, for more details, please take a look at this article.

Version Availability 

Instructions 

Version Availability 

  • iOS version: 4.2 & above

  • Android version: 3.2 & above

Instructions for iOS & Android

There are 4 scenarios relates to loading manga issue

  • Pages failing to load 

  • All chapters failing to load 

  • Pages loading longer than usual

  • Blurry/broken/blank pages




To deal with those unwanted scenarios, in Manga Viewer you can either:

  • Use Identify Problems OR

  • Click on the    icon (for iOS) or the    icon (for Android) to Manual Download or Report Issue to our team

NOTE: We recommend you to use Identify Problem & Manual Download functions as the fastest way

Once you click on Identify Problem & Manual Download, the app will automatically analyze the problem with original source:

  • If it is the source issue, a guide to "View on Manga Rock Source" will appear

  • If is is not the source issue, a web browser of original source will appear. In this stage, we need your help to identify the condition and manually download those chapters. Please follow the instruction board to perform next steps & complete downloading process.

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