App Crashes/Freezes

Last Updated: Oct 13, 2017

Description

We understand that many of you have been facing issue with app crashing/freezing frequently and it happens mostly in Canada. 

Solution

We suspect that this issue is caused by one of the ads inside the app. For that, our team has made some changes within the internal system to ensure better stability. However, if you still encounter the same issue, please let us know so that we can investigate further.

Additional Info

  • Status: Investigating

  • Affected Version: iOS 4.1.1

  • First reported date: Oct 7, 2017

  • Resolved date: TBA

support@notabasement.com
http://assets1.desk.com/
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