Haven't received rocks after inviting friends/completing offers?

Last Updated: Feb 07, 2018

No rocks after inviting friends

No rocks after completing offers

No rocks after inviting friends

To receive rocks, your friend must:

Download Manga Rock using your referral link or download directly from the stores using your referral code, and finish registering a new account.

If your friend has completed all the above steps, and you still have no rocks:

Step 1: Note down your Referral code

Step 2: Open Manga Rock > Go to Account > Select Help Center > Contact Us. Then, send us an email with your referral code. Our team will help to credit rocks to your account.

No rocks after completing Tapjoy & ironSource offers

Please follow these steps below to inform Tapjoy /  ironSource:

  • Step 1: Go back to the marketplace of the offer-wall.

  • Step 2: Scroll to the bottom then tap "Missing Rocks?"

  • Step 3: Choose "Select Offer" and pick the one that you completed

  • Step 4: Fill in your email address & a quick description. Then, tap "Submit Support Request"

If you still haven't received rocks after contacting Tapjoy / ironSource:

  • Step 1: Go back to the marketplace

  • Step 2: Scroll to the bottom then tap on the "Missing Rocks?"

  • Step 3: Take a screenshot of the next screen and send to us via email support@mangarock.com. Our Support Team will help you to get back your rocks.

support@notabasement.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete