Haven't received rocks after inviting friends/completing offers?

Last Updated: Dec 05, 2017

No rocks after inviting friends

In order to receive rocks after inviting friends, your friend must:

Download Manga Rock using your referral link, and finish registering a new account.

Or download Manga Rock directly from Google Play / Manga Rock website, use your referral code, and finish registering a new account. 

If your friend has completed all the above steps, and you still have no rocks:

Step 1: Note down your Referral code.

Step 2: Open Manga Rock > Go to Account tab > Select Help Center > Contact Us. Then, send us an email with your referral code. Our team will help to credit rocks to your account.

No rocks after completing Tapjoy & ironSource offers

If you have taken these steps and have not received your reward, please follow these steps below to submit a ticket to Tapjoy/ ironSource:

  • Step 1: Go back to the marketplace that presented you the offer-wall.

  • Step 2: Once on the offer-wall, scroll to the bottom then tap on the "Missing Rocks?"

  • Step 3: Tap on the "Select Offer" button and choose the one that you completed

  • Step 4: Fill in your email address & a quick description. Then, tap "Submit Support Request" button.

If you still can't receive rocks after contacting Tapjoy / ironSource:

  • Step 1: Go back to the marketplace that presented you the offer-wall.

  • Step 2: Once on the offer-wall, scroll to the bottom then tap on the "Missing Rocks?"

  • Step 3: Take a screenshot of the next screen and send to us via email to support@mangarock.com. Our Support Team will help you to get back your rocks.

support@notabasement.com
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