How do I get a refund for my Premium?

Last Updated: Dec 05, 2017

We understand that you may not be satisfied with Manga Rock. For that, if you have any issue / problem while using the app, please contact our Support Team and we will do our best to resolve the issue for you immediately.

However, if you still wish to have a refund, please follow these steps:

For Manga Rock iOS

  • Step 1: Go to Apple's problem reports page: http://reportaproblem.apple.com/

  • Step 2: Login with your Apple ID username & password.

  • Step 3: Choose the Apps tab then find the purchase you want to be refunded.

  • Step 4: Select Report a Problem to the right of the purchase.

  • Step 5: Pick the reason you want the refund.

  • Step 6: Fill in the description then tap Submit

For Manga Rock Play Store

  • Step 1: Send an email to support@mangarock.com with your original receipt from Google.

  • Step 2: We will issue the refund for you.

For Manga Rock Definitive

  • Step 1: Send an email to support@mangarock.com with your original receipt from Paypal / credit card company.

  • Step 2: We will issue the refund for you via Paypal.

support@notabasement.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete