[Android] How to send us Google/Paypal receipt to restore Premium?

Last Updated: Feb 07, 2018

If you purchased through Google Play Store

Step 1: Go to https://payments.google.com, log in with the email account that was used to purchase Premium of Manga Rock.

Step 2: After that, find Other Purchase ActivityView Purchases

Step 3: Look for a completed transaction with details like this: Not A Basement Studio - Manga Rock - Full version (Manga Rock - Best Manga Reader) 

Step 4: Take note the Transaction ID in the transaction details. It looks similar to this: 12999763169054705758.1395219851951062. 

Step 5: Open Manga Rock, tap the    icon > Help Center > Give Feedback. Then, send us an email with your transaction ID. 

Alternatively, you can also forward us the original receipt from Google: 

Step 1: Open Gmail > Search for email from Google Play (googleplay-noreply@google.com)

Step 2: Download the receipt. It should look similar to the image below.

Step 3: Open Manga Rock, tap the    icon > choose Help Center Give Feedback. Then, send us an email with this receipt attached.

If you purchased through Paypal

Please make sure to log in with the account you used to purchase full version of Manga Rock.

Step 1: Open Paypal > Payment Sent and look for a payment sent to services@notabasement.com

Step 2: Take note the Transaction ID

Step 3: Open Manga Rock, tap the    icon > choose Help Center Give Feedback. Send us an email with this Transaction ID.

support@notabasement.com
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