Can't backup & restore Manga Rock account?

Last Updated: Feb 07, 2018

Common reasons & solutions

Problem with Manga Rock's server

In many cases, the main problem is Manga Rock’s server. Please try again later. Normally, our server is only down for a short time. 

Problem with backing up big data

Some might have hundreds of manga in your Favorites and Recent. Backing up or restoring these data might fail sometimes. 

For that, we highly recommend that you archived certain manga from these lists. The ideal number is about 100 manga for Favorites, and 50 manga for Recent.

Problem with corrupted data

This issue is due to corrupted data. It happens when you back up your data using poor Internet connection. Please reset your phone network and try again.

Other solutions

If you have tried and failed at all the methods above, please consider backing up your data and reinstalling the app. 

For Play Store users, since the app only has one English source, which is Manga Rock source (check out this article to know the reason), some manga might lost, please contact our in-app support team so that we can manually restore data for you.

Or you can use the Manga Rock Definitive version for unlimited access to diverse manga series together with many other benefits and features.

Otherwise, please wait until the next release of Manga Rock (both iOS and Android). Our team is working hard to fix this bug permanently.

support@notabasement.com
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