Problem using the app with cellular data [Resolved]

Last Updated: Jan 09, 2018

Description

We have discovered that there is a problem using Manga Rock with cellular data. However, it works normally with WiFi. This problem occurs randomly regardless type of cellular data (3G, 4G, LTE) and doesn't seem to affect every user.

Solution

Right now, we are investigating this issue. In the meantime, if you have any question or any workaround solution, please let us know.

UPDATE: We have investigated further and found that this issue happened due to data roaming. Please note that we do not allow data roaming when using Manga Rock to prevent any extra charge for our users. Please use Wifi or get a local SIM card to read Manga Rock. We hope that you understand this matter.

Additional Info

  • Status: Resolved
  • Affected version: Android 3.2 and above
  • First reported date: Dec 7th, 2017
  • Resolved date: Jan 3rd, 2018
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