Account-related Issues

Last Updated: Dec 18, 2017

Description

Account-related issues, such as auto log-out, are now confirmed bug affecting a lot of users.

Our team is aware of this and is working on a permanent solution to it.

Solution

Until we can release a permanent fix, you can try this workaround by following these steps:

1. Log in to Manga Rock & Back-up data

2. Perform "Clear App Data"

  • Go to your Device Settings > Storage & USB
  • Go to Apps Storage > Manga Rock
  • Tap "Clear Data" then relaunch Manga Rock

3. Log in to Manga Rock again

Clearing App Data should solve the problem. However, if you still encounter the problem, please contact our support team by using the in-app support.

Additional Info

  • Status: Investigating
  • Affected version: Android 3.0 and above
  • First reported date: Dec 12th, 2017
  • Resolved date: TBA
support@notabasement.com
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