Crash upon launching

Last Updated: Apr 14, 2018

Description

We’re aware that some users on iOS 11.3 are experiencing crash-on-launch issues while using Manga Rock 4.3 and above.

This was caused by a bug in iOS 11.3 causing apps to crash when they try to render in-app webpages.

Unfortunately, some of our ads (the gifts & lucky wheels) are considered “webpages” & they are loaded upon launch, which cause the crashes on launch.

Solution

We have already disabled the gifts & lucky wheel ads for all iOS users, so this should prevent the app from crashing on launch.

However, for users that have already experienced the crashes, you may be required to re-install the app since your app has already cached the previous app’s config which automatically load the ads upon launches.

One more thing, even though the app may not crash on launch anymore, there's still a chance that it may crash during reading - our team is actively monitoring this situation. 

We apologize for the inconvenience caused. If you need help with anything feel free to let us know.

Additional Info

  • Status: Ongoing
  • Affected version: version 4.3 & above running iOS 11.3
  • First reported date: Apr 5th, 2018
  • Resolved date: TBA
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