Can't log in with Facebook

Last Updated: Apr 14, 2018

Description

We're aware that some users cannot log in Manga Rock Definitive with their Facebook account.

This issue was caused by a bug in Facebook - we suspect this may have had something to do with their revamping their system in response to the recent data privacy controversy.

Solution

While this issue was caused by Facebook, we have found a work-around that lets you re-log in 

  • Log on to Facebook on the web.
  • Click the drop-down arrow next to Home in the upper right, then select "Settings."
  • Select "Apps & Website" on the left sidebar.
  • Search for "Manga Rock" in the list, and tick the checkbox right next to it. 
  • Tap "Remove" at the top of the list.
  • You should now be able to log in Manga Rock again with your Facebook account. 
We'll continue to monitor this situation, and if you need anything else feel free to reach out. 

We apologize for the inconvenience caused, thank you for supporting us!

Additional Info

  • Status: Ongoing
  • Affected version: Version 3.3 and above
  • First reported date: Apr 13th, 2018
  • Resolved date: TBA
support@notabasement.com
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