Can't read downloaded manga offline [Resolved]

Last Updated: Jul 23, 2018

Description

Users using Android versions of Manga Rock are not able to read downloaded manga and prompted the following message:

Screenshot_2018-07-23-14-58-48-032_com.notabasement.mangarock.android.lotus.png

The reason for this issue is due to the fact that you have reset catalog before disconnecting your Internet connection. By reseting catalog, the data of the downloaded manga is cleared out, which therefore disables you to read them offline.

Solution

If you plan to read downloaded manga offline, please kindly do not reset catalog.

If you have already reset catalog, simply connect to the Internet, go to the download detail page of affected manga, you will be able to read them again.

Additional info

  1. Status: Resolved
  2. Affected version: Android 3.4.0 and over
  3. First reported date: N/A
  4. Resolved date: Jul 23, 2018
support@notabasement.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete