Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

App is crashing

I've recently purchased a samsung galaxy S7 and so I installed mangarock on it. However, and this is proving to be fairly annoying, everytime I press the on/off button (and therefore going to standby mode) WHILE I'm using the app, the app crashes when I turn my phone on again. I insist that the crash only happens if I were ON the app before going on standby mode. If, for instance, I was writing a message before going on standby mode, MangaRock will not crash.
This makes the app painful to use. Everytime my phone needs to be put in standby mode (so everytime I'm walking) I need to make sure I am not ON mangarock. Do you guys have any idea what is causing these crashes or/and how to fix them?

  • Up 0 rated Down

    Hi there,

    Thanks for writing to Manga Rock’s Support team.

    We understand that you are experiencing crashes while using the app. This is a confirmed issue that will be fixed in the upcoming release of the app. Please stay tuned for the update in the next weeks.

    We apologize for the inconvenience.

    Thank you again for your continued support of Manga Rock.

    We hope you have a nice day!

  • Up 2 rated Down
    Thanks for the fast answer, I appreciate the care you seem to have for your customers. Except for that one issue, the app is flawless and it does everything I need it to do.
    Keep up the good work :)
  • Up 0 rated Down
    Hi, I just downloaded mangarock on my samsung S8+ and I keep on being sign out from my account everytime i open and it always crashes , please help

  • Up 0 rated Down

    I've also recently purchased the app but it keeps on crashing whenever I opened it and try to verify my e-add since I used fb when I signed in.
  • Up 0 rated Down

    Hi Zabat,

    Thank you for informing us about this issue.

    To help us support you better, may I ask which app version are you using?

    Hope to hear from you soon!

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found