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No internet connection on 4g

Many people have reported this issue but I think this needs to be resolved quicker and I am sorry if this is somehow considered spam I just want to be able to read my manga. I have the same issue, as many people have reported. When on cellural it says no internet connection. Mind that the version from the play store works but definitive doesn't... I payed premium on Android and iOs as well... I hope you guys can resolve this I don't really feel like switching apps... I have Android 7.0 with a Galaxy Note S8, works perfectly on WiFi and says no internet connection on 4G, was reading mostly on my way to work

  • Up 0 rated Down

    Hi there,

    This is Eul Ganh from Not A Basement Studio. Let me help you today.

    We are very sorry to hear about the issue you’re having an issue with the app.

    If you are using mobile data or roaming access. Please try to read this article below.

    This might clarify some things up.

    >> http://support.mangarock.com/customer/en/portal/articles/2909204-problem-using-the-app-with-cellular-data

    Let me know what you think, have a good day!

  • Up 0 rated Down
    Well, thanks nonethless I hoped to find some way to fix it but all I saw was just accept it... thanks :D i'll wait for a week at best and then switch to something else...
  • Up 0 rated Down
    Considering that this is a fucking serious issue it should be your utmost priority rather than creating a thread and hoping it resolves itself... I am a software developer and it shouldn't work like this... Please atleast give it the effort so we can enjoy the product we love to it's full potential
  • Up 0 rated Down

    Hi again,

    Our team is currently working on it. We’ll inform you once the issue was fixed.

    We’re sincerely sorry for the inconvenience caused, and thank you for your patience until we resolve this issue.

  • Up 0 rated Down
    Sure. I'll be waiting

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