Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Failed to load chapter

Does anyone have problems with the eternal failed to load chapter message. Half of my favorites cant load, regarding the source. Like managas from the same source, some load some fail and i can't figure it out. Tried 3g/4g wifi reset, reinstall, downgrade and still nothing. Anyone managed to find a fix to this?

  • Up 0 rated Down
    Half of Manga Sites have either blocked MangaReader or that the websites themselves have crashed (from what I researched in my same findings) sometimes manual download works if that manga is still up and working but more than half have lost there URL do to the crashing or even possabily them having been moved to a different website or URL to which they haven’t updated the app to recognized that it’s location has changed - sadly this has been going on long then a few months so I’m guessing this problem is much bigger then it appears (I don’t blame for the slowness, more then (around?) 1,000 manga are on that app so that many to be switch or recover will take a long time - many of them will probably ask that we remain patient as they try to fix the problems so it’s the lest we can do :3 tho if it isn’t resolved by april, than it (to me) will become a much bigger problem as it will be seen as an unsolved issue which the app could loss a great number of its readers
  • Up 0 rated Down
    In simple: what could be happening
    •websites have crashed (or “blocked”)
    •their relocating their websites / URL
    •Check IOS Updates (known issue for many things)
    •Check App Updates (known issue)
  • Up 0 rated Down

    Hi there,

    Thanks for reaching out.

    So I can help you better with your concern. Please let me know the details of the following.

    -OS version
    -Manga Rock version
    -Source
    -Internet connection (Wifi or cellular)

    Hope to hear from you soon.

  • Up 0 rated Down
    Hi there,
    I have the same problem too.

    - My OS is Samsung Galaxy Tab E
    - Manga Rock Definitive, 3.2.5_definitive (325) is my manga rock version
    - I try all, mostly english source (Kiss Manga, MangaFox, MangaEden(EN), MangaHere,
    Manga Park, MangaReader, MangaFox)
    - My internet connection is via Wifi
  • Up 0 rated Down

    Hi Fung,

    For the past few months, many popular external sources (Manga Fox, Manga Reader, etc) have tried to block manga reader apps from accessing their site. That means you may experience pages not loading/downloading properly.

    Therefore, we advise that you switch to Manga Rock source as your main source in the meantime. Not only the source is a lot more stable compared to others, We are building up this source to be the most stable source, faster loading, with extra content such as editorial collections/author spotlights so you can discover more manga to read etc.

    Again, if you had encountered this issue, please take time to follow the instruction below to troubleshoot this issue on your end.

    1. Reboot your device, restart the internet connection, and relaunch the app.
    2. Try to perform a Reset catalog multiple times.
    3. Update the device OS to the latest version.
    4. If the issue still persists after, please try to log out and clear the app’s data from the device settings.
    5. Another solution is to just leave it be, for a while. Then try to relaunch the app.
    6. Close cellular data and use only Wifi on your device.

    Please let me know if one of the solutions provided above works.

    Thank you for your continued support. If you have any other issues or feedbacks, please feel free to let us know at any time.

    Have a nice day!

  • Up 0 rated Down
    Hi,my problem is every reader loads some pages but most says error loading/downloading the pages including mangarock reader ive tried rebooting my device and wifi but i cant update my os to the latest since my device us a kv version my os is kitkat
  • Up 0 rated Down

    Hi there,

    Would you mind shooting us an email of your concern at support@mangarock.com

    Please include any further information about your issue in your email to our support team so they can quickly help you and provide more details.

    Thank you :)

  • Up 0 rated Down
    I’m having a problem in loading chapters from a manga I want to read.
    I can load chapters from other mangas but I can’t from Tokyo Ghoul

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@notabasement.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=16673