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is the new slot permanent?

Before, I downloaded a manga using 20 rocks since my slots are full. But when that specific manga was deleted, the slot was also deleted.

I've read some questions here and it appears that new slots bought with 20 rocks should've been permanent but mine didn't remain.

Is new slot really permanent? I just bought new slot again so I want to know.

Thanks and cheers!

  • Up -1 rated Down

    Hi there,

    Thanks for reaching out. It’s me Euls.

    So We can help you better, would you mind sending us the details of your Manga Rock account?

    (Username or linked-email)

    I will fix this right away. :D

  • Up 0 rated Down
    hi, so sorry for the late reply, I just tend to understand some things regarding the slots, but I would still love to be helped. My username is enzan_kenren14. I'm very pleased with your prompt response. 😊
  • Up 1 rated Down

    Hi again,

    I have reverted it.

    Would you mind checking it again?

  • Up 0 rated Down
    Thank you very much, the slot has been added. 😄 This is so awesome! If I will to buy a new slot, will it automatically added now?
  • Up 1 rated Down

    Hi there,

    Yep, it should work normally now.

    Have a nice day!

  • Up 0 rated Down
    Hi!, how can I keep my slots?, please help me, because whenever I deleted a certain manga the slot that I bought also had been deleted please help me I used all my rocks that I've earned whenever I deleted a manga.....
  • Up 0 rated Down
    Hi, same problem happened to me too. Please can you help me?? I downloaded a manga and deleted it but the slot didnt remain, the slot should be permanent right?
  • Up 1 rated Down

    Hi guys,

    Would you mind shooting us an email of your concern at support@mangarock.com

    Please include any further information about your issue in your email to our support team so they can quickly help you and provide more details.

    Thank you :)

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