From version 3.5 and 4.5, we have decided to use Firebase from Google as our new account backend system. The new server offers several benefits and acts as a foundation for further improvements.
However, as Google and their services are blocked by the People's Republic of China, Firebase accounts of users in this region will no longer be accessible. Affected users will not be able to:
- Access mature content (on iOS versions) even after verifying age on the website
- Earn and spend rocks
- Edit profiles
The issue will remain unresolved unless China stops blocking Google and its services.
We are incredibly sorry for this inconvenience.
If you have any issues or feedback, don't hesitate to let us know via our in-app support centre or our email firstname.lastname@example.org.
Affected users: Users in China
First reported date: Aug 24, 2018
Resolved date: TBC